How it works

Five steps between you and the right care.

Every step is designed to reduce friction and build trust. No forms, no jargon, no guesswork.

1

Share what's happening

Answer a few gentle questions in plain English. Our AI health navigator asks one at a time and knows when to stop.

2

Get a routing suggestion

You'll see whether a GP or specialist looks right — not a diagnosis, a starting point.

3

Choose your doctor

Filter by specialty, language, price and availability. Every doctor is verified and insured.

4

Book and pay securely

Pick a time and pay with Stripe. Prices are shown before you book — £50 general or £70 specialist.

5

Meet on secure video

A quick pre-check ensures your camera and mic work. The doctor already has your AI-assisted brief.

6

Care Passport keeps everything

Notes, prescriptions, referrals, follow-ups — all in one place. Owned by you.